Legal & privacy

Understand your service.

Service terms, information handling and ways to raise a concern, in one place.

Terms of Service
Accounts, Private agreements, AI use and responsibilities.
Acceptable Use Policy
What a store and its assistant may not be used for, how to report a store, and what we do about a breach.
Privacy Policy
Information collected, purposes, recipients and your rights.
Data Processing Agreement
How we process the personal data a merchant controls.
Cookie Notice
Storage used by this website and how to manage it.
AI Assistant Disclosure
AI and human replies, limitations and verification.
Report a Store, a Reply or Infringing Content
Report inaccurate, unsafe or infringing content.
Accessibility Statement
Accessibility aims and ways to report a barrier.

Contact and service information

Use our contact page for support, privacy or service questions. The contracting entity is named in the Terms.